Support
A direct way to get help with your Blyde workspace.
Contact support
For account or access problems, product bugs, unexpected Study, Board, Assignment Review, or References behaviour, and data or privacy questions, email us at support@blyde.app.
What to include
Tell us which product area you were using, what you expected, what happened, the approximate time, and any safe on-screen error message. This helps us investigate without asking you to send more academic content than necessary.
Account and data requests
You can manage your account, download your data, and permanently delete your account from Account settings. Contact support if you need help using those controls or have a data request that cannot be completed there. If billing or subscriptions are introduced later, this channel can also help with those questions.
Protect your information
Never send passwords, sign-in links, access tokens, API keys, or full academic documents in a support message. Screenshots should exclude names, email addresses, student numbers, and document content that is not needed to explain the issue.